How to order
A quick note before you order: Our website stock levels aren't updated in real time. Once we receive your enquiry, we'll get back to you with product availability, any applicable discounts, and the exact delivery fee — before any payment is taken. 😊
Here's how you can send us your wishlist:
1) Shop online at your own pace
Click 'Add to Cart' on any products you're interested in, enter the quantity you need, and fill in your details. Don't worry — no payment will be charged until we send you a formal invoice for your confirmation.
If you'd prefer not to enter payment details right now, simply choose 'Request for a Quote' at checkout. If you later decide to pay by credit card, we'll email you an invoice with a secure payment link.
2) Get in touch directly
Give us a call at 27224219 or drop us an email at info@kiwikinternationalhk.com — we're happy to put together a custom quote or invoice just for you!
What if something is out of stock?
No worries! We'll let you know the expected lead time. Our overseas publishers typically take around 4–6 weeks to fulfil orders. Please keep in mind that local customs and distribution can occasionally cause delays. We'll keep you in the loop every step of the way, and we truly appreciate your patience and understanding. 🙏
Can't find what you're looking for, or have more questions? Give us a call — we'd love to help! 😊
落單前的小提示：我們網站的庫存數量並非實時更新。收到您的查詢後，我們會盡快回覆您有關產品供應情況、適用折扣及確實運費——在收取任何付款之前。😊
以下是您傳送心願清單的方式：
1) 隨時隨地輕鬆網上購物
點擊您感興趣產品的 「加入購物車」，輸入所需數量並填寫您的資料。請放心——在我們向您發出正式發票確認前，不會收取任何款項。
如果您暫時不想輸入付款資料，可在結帳時選擇 「索取報價」。若您之後決定以信用卡付款，我們將以電郵向您發送附有安全付款連結的發票。
2) 直接聯絡我們
歡迎致電 27224219 或電郵至 info@kiwikinternationalhk.com——我們很樂意為您度身訂造報價或發票！
如果產品缺貨怎麼辦？
不用擔心！我們會通知您預計的等候時間。我們的海外出版商通常需要約 4至6週 來處理訂單。請注意，本地海關及物流偶爾可能會造成延誤。我們會全程為您跟進，並衷心感謝您的耐心與體諒。🙏
找不到您想要的產品，或有更多問題？歡迎致電聯絡我們——我們很樂意為您服務！ 😊